The experiences of tech support

[www.whatthefuck.com]

Elzz, try to remember the people hired as "tech support" are not the smartest, they are simply the cheapest people the company can hire. They work from a script. They are in place as a human placebo, taking calls and closing those support case numbers as fast as possible is their goal. If it is a warranty issue and the "customer support agent" isn't pliable, politely close the call and after a few minutes call back. You typically will speak to another agent which may be more agreeable and understanding.

rubynet customer support

cody: clay, wtf did you do
clay: fuck you cody
cody: fuck you too clay!

dead end

cody: hey m8, ruby wtf is with your low tier support guy?
ruby: problem?
cody: the diabetic drunk hosed my account
ruby: use one of your other accounts
cody: I was drunk when I made them and forgot the passwords
ruby: wtf cody, now I have to actually do something ugghh
cody: I'll bring you new members, honest
ruby: new members, ah this is good
ruby: ok, all fixed *grumble grumble* wtf, wut n why i pay this guy for i'll never know
cody: thanks buddy, ruby yur the best admin in the whole internets!

Elzz, remember sometimes you need to reach a higher tear of support... candy bars only buy so much know how

mostly, you misses the part where ruby tells clay he has to do what I asked for in the first place.

[UofLCardfan08]

mostly, you misses the part where ruby tells clay he has to do what I asked for in the first place.

that's a given seeing how it is ruby's name above the door and on the check he sends out

ruby is a people person, he need not to know the techy forum crap. He pays for services rendered, the help needs to keep their drunken misery to himself.

ruby - owner ceo manager

clay - hired help, washes dishes, makes back ups and infrequent updates, house boi


in sync with this process is fjs, steve yelle and lizard cunt twipnketchin


on occasion ruby makes some fuked decisions on occasion, mods mike b.erg and the fat aussie consulate whore.