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    #1
    internet hero rubycalaber's Avatar
    Join Date
    Dec 2011
    Location
    the mysterious land... of scotland
    Posts
    6,331
    Quote Originally Posted by UofLCardfan08 View Post
    Elzz, try to remember the people hired as "tech support" are not the smartest, they are simply the cheapest people the company can hire. They work from a script. They are in place as a human placebo, taking calls and closing those support case numbers as fast as possible is their goal. If it is a warranty issue and the "customer support agent" isn't pliable, politely close the call and after a few minutes call back. You typically will speak to another agent which may be more agreeable and understanding.

    rubynet customer support

    cody: clay, wtf did you do
    clay: fuck you cody
    cody: fuck you too clay!

    dead end

    cody: hey m8, ruby wtf is with your low tier support guy?
    ruby: problem?
    cody: the diabetic drunk hosed my account
    ruby: use one of your other accounts
    cody: I was drunk when I made them and forgot the passwords
    ruby: wtf cody, now I have to actually do something ugghh
    cody: I'll bring you new members, honest
    ruby: new members, ah this is good
    ruby: ok, all fixed *grumble grumble* wtf, wut n why i pay this guy for i'll never know
    cody: thanks buddy, ruby yur the best admin in the whole internets!

    Elzz, remember sometimes you need to reach a higher tear of support... candy bars only buy so much know how
    you write me well lmao

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    #2
    www.whatthefuck.com
    king steveyos
    Quote Originally Posted by rubycalaber View Post
    you write me well lmao
    she did me better than anyone else here can also
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