my laptop crashed

[maks]

what do you expect, the "geniuses" are $13 sales reps whose technical expertise begins and ends at showing old ladies how to empty their trash and sign into icloud. for an xserve you should have called in, they probably would have assigned you a personal account rep like they did for me.

[juji]

what do you expect, the "geniuses" are $13 sales reps whose technical expertise begins and ends at showing old ladies how to empty their trash and sign into icloud. for an xserve you should have called in, they probably would have assigned you a personal account rep like they did for me.

It's evident Apple has no CRM, meanwhile buying a firearm and get support is really easier than getting macbook