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    #1
    full metal merchant timmy's Avatar
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    Quote Originally Posted by maks View Post
    mnaging staff is a different skill than doing what the staff does, for instance in your case a good manager isn't necessarily the best call center worker
    what if i told you, that they are good at managing up and not managing down?
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    #2
    DogManz maks's Avatar
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    Quote Originally Posted by timmy View Post
    what if i told you, that they are good at managing up and not managing down?
    I'd say that must be some sort of australian phrase we don't use because I have no idea what you're even talking about
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    #3
    full metal merchant timmy's Avatar
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    Quote Originally Posted by maks View Post
    I'd say that must be some sort of australian phrase we don't use because I have no idea what you're even talking about
    managing relationships with superiors, which is fine, except that they dont know how to manage people or perform their duties
    *call centre crew*
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    #4
    DogManz maks's Avatar
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    Quote Originally Posted by timmy View Post
    managing relationships with superiors, which is fine, except that they dont know how to manage people or perform their duties
    do they delegate that to someone else
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    #5
    full metal merchant timmy's Avatar
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    Quote Originally Posted by maks View Post
    do they delegate that to someone else
    their role duties?
    they dont know how to run reports or manage people. basically their entire role
    *call centre crew*
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