Getting tired of customer service

L1 is for beginners, kids straight out of college, a foot in the door. At this point in your career you should have graduated out of L1 support, either to L2-3 or something outside of CS. You're either not a very good tech or you're choosing jobs that are beneath you.

L1 is for kids out of highschool who are just starting in college and need a part time job. anyone who has basic computer knowlege can be trained to do it. the most important thing with L1 is customer service